Terms of Service
Last updated 02.01.2025
1. INTRODUCTION
Roobet is operated for the website https://roobet-login.ca/ by the company indicated on the Website from time to time, hereinafter referred to as “Roobet”, “Company”, “We” or “Us”. The Company operates the Website through its registered business details and office in the city of Canada, together with any license, authorization or registration information displayed on the Website.
All fiat transactions may be processed by the payment and operational entity connected with the Roobet group or by another authorized payment partner acting on behalf of the Company. Such entity may have its registered office in the city of Canada or at another address shown on the Website.
2. ACCEPTANCE
BY REGISTERING AN ACCOUNT AT ROOBET-LOGIN.CA THE “WEBSITE”, YOU ENTER INTO AN AGREEMENT WITH ROOBET AND CONFIRM THAT YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE THE “AGREEMENT”, AS WELL AS BY THE RULES AND CONDITIONS RELATED TO OUR BETTING OR GAMING PRODUCTS REFERENCED IN THIS AGREEMENT.
PLEASE READ THESE TERMS CAREFULLY SO THAT YOU UNDERSTAND THE RULES, CONDITIONS AND OBLIGATIONS THAT APPLY WHEN YOU ACCESS OR USE THE WEBSITE OR ANY SERVICES OFFERED THROUGH IT. IF YOU ARE UNSURE ABOUT YOUR RIGHTS OR RESPONSIBILITIES UNDER THESE TERMS, YOU SHOULD SEEK INDEPENDENT LEGAL ADVICE IN THE JURISDICTION FROM WHICH YOU ACCESS THE WEBSITE.
IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT ACCESS THE WEBSITE, REGISTER OR CREATE AN ACCOUNT, OR USE ANY SERVICE MADE AVAILABLE THROUGH THE WEBSITE.
3. DEFINITIONS
3.1. Account or User Account: means Your User Account created on https://roobet-login.ca/
3.2. Bet and Wager: mean any participation in any game, betting activity or wagering product on the Website.
3.3. Game and Games: mean any gambling Services available on the Website, including games of skill, games of chance, games of risk, sports betting and esports.
3.4. Iron Pouch: means the on-site wallet where Your available funds are held.
3.5. Restricted Territories: means all jurisdictions and territories where access to the Website is not permitted. Residents of the following jurisdictions and territories may not access the Website or register an Account on it: Aruba, Australia, Belgium, Bonaire, Cuba, Curacao, Cyprus, Denmark, Germany, Gibraltar, Haiti, Israel, Iran, Iraq, Malta, Myanmar, Netherlands, Nicaragua, North Korea, Ontario, Portugal, Saba, Saint Maarten, Saint Martin, South Sudan, Spain, Statia, Syria, Sweden, United States, United Kingdom, Yemen and Zimbabwe.
3.6. Service or Services: mean the services made available on the Website, including Games, chat rooms, support interactions and other features such as deposits, tips, withdrawals and bonuses available through or connected with the Website.
3.7. Terms: means this agreement, including these Terms of Service, Privacy Policy, AML Policy, Responsible Gambling Policy, Bonus and Promotion Policy, Game and Sportsbook Policy and Roobet Chat Rules.
3.8. You, User or Player: means each natural person who has an Account at https://roobet-login.ca/
4. USER ACCOUNT
Registration
4.1. To use any of the Services on the Website, You must first create an Account. Registration is completed by filling in and submitting the registration form available on the Website.
4.2. When completing the registration form, You must provide all mandatory information requested in the form, including Your name, date of birth, address and e-mail.
4.3. If the information listed in clause 4.2 is not provided, is incomplete or is considered inaccurate, We may be unable to process Your application and You may not be able to open an Account.
Username
4.4. When registering Your Account, You must choose a Username. The Username must not contain offensive, abusive or discriminatory expressions and must not be offensive to any group, Roobet or any member of Roobet staff.
4.5. Roobet may reject the registration of any User Account if, in its opinion, the selected Username is offensive or inappropriate.
4.6. Roobet may refuse any request to change a username at its sole discretion.
4.7. Roobet may change Your username at its own discretion where it considers such action necessary.
Know Your Customer
4.8. You represent and warrant that all information provided by You in Your application form is true, current and correct.
4.9. We reserve the right, at any time, to request any KYC documents We consider necessary to verify Your identity and location. We may restrict the Services, including deposit and withdrawal functions, until You complete the identification process and provide all information requested from You.
4.10. If You discover that information provided during registration is incorrect, You must notify Us immediately or amend Your information without delay. The use of third-party identities, false information or aliases during registration constitutes a breach of these Terms of Service and gives Roobet the right to take the actions described in clause 6 of these Terms of Service.
Multiple Accounts
4.11. You warrant that You do not already have an Account on the Website, whether active or banned. If You are unsure whether You have a connected or linked account, You should contact Our support team for assistance.
4.12. You must immediately report to Roobet support any account created by You or by a close relative who shares an electronic device, household, IP address or similar connection with an existing account, and such account must be properly verified. Failure to report such an account may be considered intentional circumvention and may result in termination of the relevant accounts. You are solely responsible for reporting any additional account immediately. Use of a connected account is permitted only with the Company’s written consent.
Security & Responsibility
4.13. You are solely responsible for protecting access to Your Account and keeping Your login credentials secure, including 2FA Two-Factor Authentication, where used to access the Website and Your Account.
4.14. You warrant that You will notify Us immediately if You become aware of any security breach or unauthorized use of Your Account or access to it.
4.15. We are not liable or responsible for any abuse or misuse of Your Account by third parties resulting from Your disclosure of login details, whether intentional, accidental, active or passive.
4.16. We shall not be liable for any loss or damage You may suffer because You failed to keep Your login details secure and private.
4.17. You are not allowed to borrow, sell, transfer or acquire Accounts to or from other Players.
4.18. You are responsible for all activity that takes place under Your Account.
5. ACCEPTANCE POLICY
5.1. We reserve the right to refuse any Account application at Our sole discretion, including where We believe that the application does not comply with the requirements for opening an Account under these Terms.
6. ACCOUNT SUSPENSION AND CLOSURE
6.1. We reserve the right to close or suspend Your Account if:
a) We believe that You are using or have used the Website in a fraudulent or collusive way, or for illegal, unlawful or improper purposes;
b) We believe that You are using or have used the Website unfairly, have deliberately cheated or taken unfair advantage of the Website or any User, or that Your Account is being used for the benefit of a third party;
c) You breach these Terms, applicable regulations or fair use of Our Services, or We have reasonable concerns that You may be a compulsive or problem gambler;
d) We suspect that Your Account has been compromised or is being used in breach of these Terms.
6.2. If We close or suspend Your Account under clause 6.1, You shall, to the extent permitted by applicable law, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by Us, together referred to as “Claims”.
6.3. If We close or suspend Your Account under clause 6.1, We may void any bets placed by You after such action has been taken.
6.4. We reserve the right to close Your Account at any time at Our sole discretion and to freeze any remaining funds in the Account.
7. INACTIVE ACCOUNTS
7.1. An inactive account is an account that has not been accessed or logged into for a continuous period of 6 months.
7.3. We reserve the right to close inactive accounts with a zero balance at Our own discretion.
8. PLAYER WARRANTIES
Before using the Service and throughout Your use of the Service, You represent, warrant, covenant and agree that:
Capacity
8.1. You are over 18 years old or over such other legal age of majority as may be required by the laws applicable to You, whichever age is higher;
8.2. You have full legal capacity to enter into a binding agreement with Us and are not subject to any form of limited legal capacity;
8.3. Your use of the Website is entirely at Your own option, discretion and risk;
8.4. You participate in Games only in Your personal and non-professional capacity and for recreational and entertainment purposes only;
8.5. You participate in Games on Your own behalf and not on behalf of any third party or other individual;
8.6. You will not use the Services while under the influence of drugs, strong medication or any other substance that may affect Your judgment.
Personal Information
8.7. All information You provide to Us during the validity of this agreement is true, complete and correct, and You shall immediately notify Us of any change to that information;
8.8. You will keep Your information up to date at all times and will inform Us of any changes to the information You have provided without delay.
Responsible Gambling
8.9. You are not diagnosed or classified as a compulsive or problem gambler;
8.10. You are not currently self-excluded from any gambling site or premises. You will notify Us immediately if You enter into a self-exclusion agreement with any gambling provider.
Jurisdiction
8.11. You are not accessing the Website from a Restricted Territory or from a jurisdiction where doing so is illegal;
8.12. You will not access the Website from any jurisdiction that prohibits gambling.
Funds
8.13. You will not deposit funds that originate from criminal, unauthorized or unlawful activity. You will not deposit or withdraw funds from or to crypto wallets that are linked to or categorized as illicit or connected with illicit activities;
8.14. You will not deposit or withdraw funds using payment methods that do not belong to You;
8.15. You will not deposit funds that are tainted by illegality or that originate from any illegal activity or source;
8.16. You will deposit funds only for the purpose of placing bets or wagers through the Website;
8.17. You will not attempt to deposit funds into Your Iron Pouch if Your Account is suspended, blocked or under self-exclusion;
8.18. You understand that by participating in the Services available on the Website, You risk losing money deposited;
8.19. You acknowledge that You are not permitted to borrow funds from or lend funds to another User on the Website;
8.20. You are fully and solely responsible for ensuring that all local tax obligations caused by Your use of the Website and related Services, including winnings, are met.
Account Activity
8.21. You acknowledge that the Iron Pouch is not a bank account, investment account or other method for safely storing funds or assets for a long period of time.
8.22. You will not be involved in fraudulent, collusive, fixing or other unlawful activity in relation to Your or any third party’s participation in any Games or Services on the Website, and You shall not use software-assisted methods, techniques or hardware devices in connection with Your participation in any Games or Services on the Website;
8.23. You will not carry out criminal or illicit activity through Your Account;
8.24. You are not allowed to operate a syndicate or other professional activity through Your Roobet Account;
8.25. We reserve the right to close or suspend Your Account and void any active bets if You breach any of the warranties in this clause 8 or if We have reasonable suspicion that You may have breached any of the above warranties.
9. IRON POUCH DEPOSIT
9.1. To use the Services available on the Website, You must have funds available in Your Iron Pouch. For that purpose, You may deposit funds into Your Iron Pouch using any payment method made available to You on the Website.
9.2. You may deposit funds into Your Iron Pouch only by using payment methods and crypto wallets that belong to You.
9.3. We reserve the right to set a minimum deposit amount at Our own discretion. The minimum deposit amount may be changed at any time and will be shown on the Website. Please note that depending on the payment method used by You, additional fees may be charged by payment providers.
9.4. Deposits are processed immediately and Your balance is updated accordingly. We do not accept responsibility for delays caused by payment providers.
9.5. We reserve the right to use additional procedures and verification measures to confirm Your identity when processing deposits into Your Iron Pouch.
9.6. We reserve the right to refuse any deposit at Our sole discretion.
9.7. You acknowledge that a 1% one percent deposit fee may apply to all successful fiat deposits. The amount will be automatically deducted from the deposited amount.
10. IRON POUCH WITHDRAWALS
General Rules
10.1. You may withdraw funds from Your Iron Pouch using any payment method made available to You on the Website. However, You acknowledge that You must wager Your deposit before requesting a withdrawal.
10.2. We reserve the right to set a minimum withdrawal amount at Our own discretion. The minimum withdrawal amount may be changed at any time and will be shown on the Website. Depending on the payment method used by You, additional fees may be charged by payment providers or by Us.
10.3. If You have several pending withdrawals, We reserve the right to reject all such withdrawals and require You to submit one withdrawal for the combined amount.
10.4. Before processing any withdrawal, We reserve the right to conduct enhanced due diligence and review Your Account and gaming activity. If We reasonably suspect that Your Account or gaming activity has violated these Terms or applicable laws or regulations, We may, at Our sole discretion, delay or decline further deposits, withdrawals and/or gameplay while We conduct Our review. You acknowledge and accept that We may not be able to provide an explanation regarding the nature of such review.
10.5. We reserve the right to refuse any withdrawal until:
a) Your identity has been fully verified by Us;
b) We have confirmed that the payment method used for the withdrawal belongs to You;
c) You have provided all additional information requested by Us;
d) You have complied with the minimum wagering requirement for each deposit.
10.6. If We mistakenly credit Your Iron Pouch with winnings that do not belong to You, whether due to a technical error in pay tables, human error or any other reason, such amount remains Our property and will be deducted from Your Iron Pouch. If You withdraw funds that do not belong to You before We become aware of the error, the paid amount will, without prejudice to any other remedies and actions available at law, constitute a debt owed by You to Us. In the event of incorrect crediting, You must notify Us immediately by e-mail.
FIAT Withdrawals
10.7. All withdrawals must be made through the same payment method selected by You when making a deposit. If this is not possible, We may allow You to withdraw to another payment method, provided that You prove that such payment method belongs to You.
10.8. You acknowledge that if You reach 10 ten or more fiat withdrawals within a rolling 30 thirty day period, You may be required to pay a 2% two percent withdrawal fee for each additional withdrawal, including the tenth withdrawal.
10.9. If You deposit using multiple payment methods, We reserve the right to split Your withdrawal across those payment methods and process each part through the respective method at Our discretion.
Crypto Withdrawals
10.10. Crypto withdrawals will be made to the cryptocurrency wallet address You provide when submitting a valid withdrawal request.
10.11. If You enter an incorrect wallet address or the wallet address is invalid for any reason, We will not be liable for such errors. You are solely responsible for selecting and providing the wallet address to which You wish to withdraw.
11. CARDS & CHARGEBACKS
11.1. Card deposits may, from time to time, be partly or fully declined due to security systems managed together with a payment provider and/or financial institution. These security measures may decline legitimate cards which, at a specific time, cannot be processed. We do not control such systems and do not have knowledge of the reasons why certain deposits may be declined.
11.2. We may request documents to verify Your identity and/or authorization to use a specific card or other information provided by You before expediting deposits and/or withdrawals. This may result in slight delays.
11.3. If We incur any chargebacks, reversals, denied payments or losses suffered by Us as a result of causes attributable to You in relation to Your Account, We reserve the right to charge You for the relevant amounts incurred.
11.4. We may, at any time, set off any positive balance on Your Account against any amounts owed by You to Us.
11.5. If a chargeback is requested by the provider of a card or payment method used by You, We may take the following steps: a) We may block Your Account; b) We may take any action available to Us by law; c) A chargeback notice may be issued and sent to You using Your registration details; d) We may use the same payment method selected by You when making the deposit to issue the chargeback.
11.6. The balance of Your Account may become negative in cases involving a chargeback.
11.7. You agree that initiating a chargeback without prior authorization constitutes a breach of these Terms of Service, and We reserve the right to take appropriate action, including but not limited to suspension or termination of Your Account and pursuit of legal remedies.
11.8. If You have any concerns or disputes regarding transactions on Our Website, You agree to contact Us directly and attempt to resolve the matter in good faith before initiating any chargeback.
12. PLACING BETS/WAGERS
12.1. We reserve the right to decline all or part of any bet or wager requested at Our sole and absolute discretion. All bets and wagers are placed at Your own risk and discretion.
12.2. It is Your responsibility to ensure that the details of Your bets and wagers are correct. Once bets or wagers have been placed, they cannot be cancelled. Bets may be changed by You only through edit features where such features are available.
12.3. Your funds will be allocated to bets and wagers in the order in which they are placed and will not be available for any other use.
12.4. We reserve the right to cancel fraudulent bets or bets placed on incorrect odds or odds affected by technical errors.
12.5. You acknowledge that You may not place any bets in the Sportsbook section while You have an active wagering requirement from a deposit bonus.
13. BET/WAGER CONFIRMATION
13.1. Bets and wagers will not be valid if there are insufficient funds in Your Account.
13.2. A bet or wager requested by You will become valid only once accepted by Our servers.
13.3. Each valid bet or wager will receive a unique transaction code. We shall not be liable for settlement of any bets or wagers that are not issued with a unique transaction code. If You are unsure whether a bet or wager is valid, You should check Your account history or contact Us.
13.4. Notwithstanding the above, if bets or wagers are placed via credit or debit card, they are not valid until We have received full payment. The bet or wager will automatically become void if We have not received payment before the relevant event begins.
13.5. We may declare a bet partially or fully void and/or close Your Account if We believe that any of the following apply: a) You or people associated with You may have directly or indirectly influenced the outcome of an event; b) You or people associated with You may have access to insider knowledge capable of influencing the outcome of an event; c) You or people associated with You are engaged in arbitrage or matched betting; d) You or people associated with You directly or indirectly ignore the rules; e) The result of an event has been directly or indirectly affected by criminal activity; f) A significant change in odds occurred, for example due to a public announcement about an event; g) Bets were offered, placed and/or accepted that We would not otherwise have accepted due to a technical issue affecting the Website at that time, or due to a mistake, misprint or anything outside Our control; h) We have reason to believe that automated systems or players placed the bet; i) We received incorrect information from feeds connected with the event or events; j) Irregular or unusual betting patterns have occurred.
13.6. Evidence of the above may, without limitation, be based on the size, volume or pattern of transactions placed with Us across any or all of Our betting channels. If no fraudulent or unlawful conduct is found after completion of Our investigation and/or, where applicable, investigation by the relevant governing body of the sport in question, settlement of the relevant transactions will be completed. A decision by the relevant governing body will be conclusive.
13.7. Where there is evidence of a series of transactions containing the same selection or selections placed by or for the same individual, group or syndicate of individuals, We may void the transactions or withhold payment of returns pending the outcome of any further investigation.
14. BONUS & PROMOTIONS
14.1. We may offer bonuses and promotions from time to time at Our own discretion. Bonuses and promotions are governed by the Bonus and Promotions Policy and by the conditions of each bonus or promotion.
14.2. All Bonuses and Promotions must be claimed within 30 thirty days, otherwise they are forfeited and can no longer be claimed.
14.3. All referral program earnings or commissions must be claimed within 365 three hundred sixty-five days, otherwise they are forfeited and can no longer be claimed.
14.4. If We suspect that You are a bonus abuser or that You have abused any bonus in the past, We reserve the right to prohibit You from participating in any promotion and to remove Your eligibility to receive any bonus.
15. SOFTWARE AND ERRORS
15.1. To use certain products offered on the Website, You may need to download software. Certain third-party product providers may also require You to accept additional terms and conditions governing the use of their products. If You do not accept those third-party terms and conditions, You must not use the relevant third-party software. We do not accept any liability in respect of third-party software.
15.2. You are permitted to use any software made available to You through the Website only for the purpose of using products on the Website and, except to the extent permitted by applicable law, for no other purpose.
15.3. We grant You a personal, non-exclusive and non-transferable right to use the relevant software solely for the purpose of using or playing products on the Website, in accordance with the following provisions:
a) You are not permitted to: i) install or load the software onto a server or other networked device or take any action to make the software available through any form of bulletin board, online service, remote dial-in or network to any other person; ii) sub-license, assign, rent, lease, loan, transfer or copy, except as expressly permitted elsewhere in these Terms, Your licence to use the software or make or distribute copies of the software; iii) enter, access or attempt to enter or access, or otherwise bypass, Roobet’s security system or interfere in any way, including but not limited to robots or similar devices, with the relevant products or the Website, or attempt to make changes to the software and/or any features or components; or iv) copy or translate any user documentation provided online or in electronic format.
b) In addition, except to the minimum extent permitted by applicable law in relation to computer programs, You are not permitted to: i) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on or otherwise modify the software; or ii) reverse engineer, decompile, disassemble, modify, adapt, translate, attempt to discover the source code of the software or create derivative works based on the whole or any part of the software.
15.4. You do not own the software. The software is owned by Roobet or by a third-party software provider, the “Software Provider”. Any software and accompanying documentation licensed to Us are proprietary products of the Software Provider and are protected throughout the world by copyright law. Your use of the software does not grant You ownership of any intellectual property rights in the software.
15.5. The software is provided “as is” without any warranties, conditions, undertakings or representations. We do not warrant that: i) the software will meet Your requirements; ii) the software will not infringe any third party’s intellectual property rights; iii) operation of the software will be error-free or uninterrupted; iv) any defects in the software will be corrected; or v) the software or servers are virus-free.
15.6. If system errors occur in connection with account settlement or other software features or components, neither We nor the Software Provider will have any liability to You or to any third party in respect of such errors. We reserve the right, in the event of such errors, to remove all relevant products from the Website and take any other action needed to correct the errors.
15.7. You acknowledge that the way You use the software is outside Our control. Accordingly, You download, load and use the software at Your own risk. We will not have any liability to You or to any third party in respect of Your receipt and/or use of the software.
15.8. The software may contain confidential information that is secret and valuable to the Software Provider and/or Us. You are not entitled to use or disclose such confidential information except strictly in accordance with these Terms.
15.9. While We aim to ensure that the Website is available 24 hours a day, We shall not be liable if, for any reason, the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to, alter, suspend or discontinue any aspect of the Website and the content, services or products available through it, including Your access to it.
15.10. You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. In particular, You must not access without authorization, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with providing the Website; or any equipment, software or website owned or used by a third party. You must not attack Our Website through a denial-of-service attack.We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, software or to your downloading of any material posted on it, or on any website linked to it.
15.11. We will not be liable if You try to gain, or actually gain, any advantage from errors related to bets or wagers on the Website where You were acting deliberately in bad faith, including where: (i) there is a clear error in the relevant odds, spreads, handicap, totals or cash-out; (ii) We continue accepting bets or wagers on markets that are closed or suspended; (iii) We incorrectly calculate or pay a settlement amount, including situations where a bet is Cashed Out for the full settlement amount, or where a bet is incorrectly made void after “Void if player does not start” was selected when placing the bet; or (iv) an error occurs in a random number generator, pay table or similar system included, incorporated or used in any game or product.
16. YOUR EQUIPMENT
16.1. Your computer equipment, mobile device and internet connection may influence the performance and/or operation of the Website. We do not guarantee that the Website will always operate without faults or errors, or that Our services will be provided without interruption. We do not accept liability for failures or issues that arise because of Your equipment, internet connection, internet provider or telecommunications service provider, including, for example, if You are unable to place bets or wagers, or cannot view or receive certain information related to particular events.
16.2. For Users who use a mobile device to place bets or wagers, please note that We will not be responsible for any damage to the mobile device, loss of data from the mobile device on which the software is installed, or for any call, data or other charges incurred while using the software.
16.3. Due to limited screen sizes on mobile devices, the mobile experience may differ slightly from other platforms. These differences may include, but are not limited to, the placement of certain information on the platform and the fact that game names may not be visible on all game pages.
17. THIRD PARTY CONTENT
17.1. We receive feeds, commentaries and content from various suppliers. Certain third-party product providers may require You to accept additional terms and conditions governing the use of their feeds, commentaries and content. If You do not accept the relevant third-party terms and conditions, You agree not to use the applicable feeds, commentaries or content.
17.2. We do not accept any liability in relation to third-party feeds, commentaries or content.
17.3. Where the Website contains links to third-party websites or resources, such links are provided for Your information only. We do not control the content of those websites or resources and accept no liability for them, or for any loss or damage that may arise from Your use of them. The inclusion of a link to a third-party website does not mean that We endorse that third-party website, product or service, where applicable.
18. LIABILITY
18.1. Without prejudice to any other rights available to Us, if You breach any provision of these Terms, whether in whole or in part, We reserve the right to take any action We consider appropriate, including closing Your User Account and/or taking legal action against You.
18.2. You agree to fully indemnify, defend and hold harmless Roobet, together with its shareholders, directors, agents and employees, from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges of any kind, however caused, that may arise as a result of:
a) Your breach of these Terms, in whole or in part; b) Your violation of any law or third-party rights; and c) Your use of the Service.
18.3. Under no circumstances, including negligence, shall We be liable for any special, incidental, direct, indirect or consequential damages of any kind, including, without limitation, damages for loss of business profits, business interruption, loss of business information or any other financial loss, arising out of the use or misuse of the Service, even if We had prior knowledge of the possibility of such damages.
19. INTELLECTUAL PROPERTY
19.1. The contents of the Website are protected by international copyright laws and other intellectual property rights.
19.2. All product names, company names and logos mentioned on the Website are the trademarks, service marks or trading names of their respective owners, including Roobet.
19.3. Except to the extent required to use a product for the purpose of placing bets or wagers, no part of the Website may be reproduced, stored, modified, copied, republished, uploaded, posted, transmitted or distributed by any means or in any manner. It may also not be included in any other website or in any public or private electronic retrieval system or service, including text, graphics, video, messages, code and/or software, without Our express prior written consent.
19.4. Any commercial use or exploitation of the Website or its content is strictly prohibited.
20. AMENDMENT
20.1. We may need to update or modify these Terms from time to time. All changes will be published on the Website, and the most up-to-date version of the Terms will be available on the Website.
20.2. When a material change is made to the Terms, the customer will be informed of such changes. However, We recommend that You regularly review Our Terms on the Website.
21. GOVERNING LAW & DISPUTES
21.1. These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, whether contractual or non-contractual in nature, shall be governed by and construed in accordance with the laws of Curaçao.
21.2. In the event of any dispute, You warrant that You will first contact Our Support Team regarding the potential dispute. If Your dispute is not resolved within 30 days, or if You do not agree with the result of the dispute process, You agree that before starting a lawsuit, You will begin an arbitration procedure in accordance with Curaçao law.
22. SEVERABILITY
22.1. If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the remaining provisions of these Terms, which shall continue to remain in full force and effect.
23. MISCELLANEOUS
23.1. We reserve the right to assign these Terms, in whole or in part, at any time without notice. You may not assign any of Your rights or obligations under these Terms.
23.2. No waiver by Us of any breach of any provision of these Terms, including any failure to require strict and literal performance of or compliance with any provision of these Terms, shall be interpreted as a waiver of any later breach of that provision or of any breach of any other provision of these Terms.
23.3. Nothing in these Terms shall create, or be deemed to create, any partnership, agency, trust arrangement, fiduciary relationship or joint venture between You and Us.
23.4. These Terms constitute the entire understanding and agreement between You and Us regarding the Service and replace any prior agreement, understanding or arrangement between You and Us.
24. ENTIRE AGREEMENT
24.1. We may provide You with a translated version of the Terms on the Website. The translated Terms are provided only to help You understand the English Terms.
24.2. You acknowledge that the original English Terms shall prevail in the event of a dispute. Therefore, no translated version of the Terms may be used in a court of law or in any other dispute process.
25. CONTACTS & COMPLAINTS
If You have any questions regarding these terms and conditions, or if You want to submit a complaint under the dispute resolution provisions above, please contact Us using the following e-mails:
General Questions: [email protected]
Complaints: [email protected]